4.1 Explaining the Barriers to Listening No one can listen apart from his or her own attitudes, beliefs, values, and opinions; these always get in the way of accurate listening.

4.1 Explaining the Barriers to Listening No one can listen apart from his or her own attitudes, beliefs, values, and opinions; these always get in the way of accurate listening. Your objective should be to minimize these effects. Taking into consideration your own attitudes, beliefs, values, and opinions, what obsta- cles to listening would you identify for each of the following interpersonal situations?

1. Colleagues at work are discussing how they can persuade management to restrict the company gym to men only.

2. Students in your computer science class are talking about planting a virus in the college computer as a way of protesting recent decisions by the administration.

3. A campus religious group is conferring about its plan to prevent same-sex cou- ples from attending the college prom.

4. A group of faculty and students is discussing a campaign to prevent the military from recruiting on campus.

4.2 Identifying Examples of Listening Styles Being able to identify the varied styles of listening is a first step in controlling and adjusting our own style of listening for greatest effectiveness. Go to YouTube or any online video site and select interpersonal interactions from any of a variety of talk shows (for example, Maury, Jimmy Fallon, Jerry Springer, The View, Charlie Rose) and identify one or two of the following:

1. An example of empathic or non-empathic listening. How does the person com- municate this?

2. An example of polite or impolite listening. What cues are used to communicate this?

3. An example of critical or uncritical listening. How were you able to detect this?

4. An example of active or non-active listening. What does the person say that indi- cates he or she is listening actively or not actively?

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