Explain the differences in processes for the examples in the previous slide: car wash and oil change. 

Explain the differences in processes for the examples in the previous slide: car wash and oil change.

1. What’s the problem and how can it be improved with I Love Lucy’s assembly line?
2. What do you like and dislike about the Amish barn raising example? How can it be improved?

3. What products and services that you purchase come from MTO Explain with one service and one product.
4. What products and services that you purchase come from MTS? Explain with one service and one product.

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